Organizations operate in an environment in which information is essential to achieve the desired results. As such, it is crucial to have efficient support for the systems in use, ensuring they are stable and reliable in an agile process that caters to constantly changing business. It is precisely in this context that CWI is the ideal partner for your company, by virtue of our CWI Software Factory.
Dedication to our clients;
Local or remote;
Knowledge of the major technologies in the market.
This can encompass all or only some of the stages in the development cycle;
Caters to both new and existing systems.
Trouble ticketing and/or software bugs;
Results measured by SLAs;
Constant monitoring of quality and productivity;
The Customer Factory is CWI’s technical IT Management Area;
Medium- to long-term partnerships.
Corrective, evolutionary and preventive maintenance;
Development of new
Level 3 Support;
Clients can concentrate on their business.
CWI focuses on delivering and updating the system technology.
Technical/administrative management of the factory is carried out by CWI.
Experience in implementing and managing the software factory.
Adapting the model to suit the customer’s needs.
Transparency - clients have full access to the team and its activities.
Flexibility in expanding or downsizing the team.
Agility in meeting new demands.
Team dedicated to increasing productivity, quality and continuous business/systems knowledge.
Short-term delivery with features that add value to your business.
Catering to different types of demands.
Planning regarding outstanding versions and deliveries.
Knowledge and control of forecasted/actual costs for each type of demand.
Greater control and management reflects in lower costs for projects delivered.
Constant monitoring of quality and productivity in projects delivered.
Inefficiencies generated by the factory are not charged – production bugs, reworking, delays.
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